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Privacy Policy

How we protect and handle your personal information

Last updated: October 25, 2025

Information We Collect

When you use Melo, we collect only the information necessary to provide our expense tracking service:

  • WhatsApp messages containing expense information
  • Transaction amounts, categories, and descriptions you provide
  • Usage analytics to improve our service

How We Use Your Information

Your information is used exclusively to:

  • Process and categorize your expenses
  • Provide spending insights and analytics
  • Improve our AI accuracy and service quality
  • Send you expense summaries and alerts

Data Security

We implement industry-standard security measures including end-to-end encryption for all data transmission. Your financial information is encrypted both in transit and at rest. We never store sensitive payment details like credit card numbers.

Data Sharing

We do not sell, trade, or share your personal information with third parties. Your expense data remains private and is only used to provide you with our expense tracking service.

Your Rights

You have the right to:

  • Access your personal data
  • Request data deletion
  • Correct inaccurate information
  • Withdraw consent at any time

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through WhatsApp or email us at privacy@melo.com.