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Terms of Service

Terms and conditions for using Melo

Last updated: October 25, 2025

Acceptance of Terms

By accessing and using Melo's AI-powered expense tracking service through WhatsApp, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.

Service Description

Melo provides an AI-powered expense tracking service that operates through WhatsApp. Our service includes:

  • Automated expense categorization and tracking
  • Spending insights and analytics
  • Budget alerts and notifications
  • Expense history and reporting

User Responsibilities

As a user of Melo, you agree to:

  • Provide accurate expense information
  • Use the service for personal expense tracking only
  • Not attempt to reverse engineer or tamper with our AI systems
  • Not spam or abuse our WhatsApp service
  • Comply with all applicable laws and regulations

Service Availability

While we strive to provide continuous service, we do not guarantee 100% uptime. We may suspend or discontinue the service temporarily for maintenance, updates, or other operational reasons. We will provide reasonable notice when possible.

Data Accuracy

Our AI system strives for accuracy in expense categorization and data extraction, but we cannot guarantee 100% accuracy. Users are responsible for reviewing and correcting any inaccuracies in their expense data.

Intellectual Property

All intellectual property rights in the Melo service, including our AI technology, algorithms, and software, remain our exclusive property. Users retain ownership of their expense data.

Limitation of Liability

Melo is provided "as is" without warranties of any kind. We shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our service, including but not limited to financial losses due to data inaccuracies.

Termination

Either party may terminate this agreement at any time. Users can stop using the service by ceasing to send messages to our WhatsApp bot. We may terminate access for violations of these terms or other operational reasons.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Users will be notified of significant changes through our WhatsApp service or website. Continued use of the service after changes constitutes acceptance of the new terms.

Contact Information

For questions about these Terms of Service, please contact us through WhatsApp or email us at legal@melo.com.